Terms and Conditions

Welcome to Freedom Horizon LLC

Thank you for choosing Freedom Horizon LLC, located at 30 N GOULD ST STE N, SHERIDAN, WY 82801. By accessing and using our website, freedomhorizon.shop, or purchasing our high-quality clothing, stylish cowboy hats, mugs, and bottles, you agree to be bound by the following Terms and Conditions. These terms govern your use of our website, services, and products, ensuring a clear, transparent, and fair experience for all customers, whether in the United States or worldwide.

At Freedom Horizon LLC, our mission is to empower individuals to express their unique style through premium products that combine innovative design, exceptional craftsmanship, and competitive pricing. We partner with Stripe, a globally trusted payment platform, to provide secure and convenient transactions, and we are committed to delivering an exceptional shopping experience to customers around the globe. These Terms and Conditions are designed to protect both you, our valued customer, and our business, ensuring a mutually beneficial relationship built on trust and clarity.

Please read these terms carefully before using our website or placing an order. If you have any questions, our support team is available at llcfreedomhorizon@gmail.com or +8484916037868. By continuing to use our services, you acknowledge that you understand and agree to these terms.

1. General Terms

1.1 Acceptance of Terms

By accessing freedomhorizon.shop, browsing our products, or placing an order, you agree to comply with and be bound by these Terms and Conditions, as well as our Privacy Policy, Refund and Return Policy, Shipping Policy, and any other policies referenced herein. If you do not agree with any part of these terms, please do not use our website or services.

1.2 Modifications to Terms

Freedom Horizon LLC reserves the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on freedomhorizon.shop. We encourage you to review this page periodically to stay informed. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated terms.

1.3 Eligibility

To use our website or purchase products, you must be at least 18 years of age or the legal age of majority in your jurisdiction. By placing an order, you represent that you meet these eligibility requirements and have the legal capacity to enter into a binding agreement.

1.4 Account Responsibility

To make purchases on freedomhorizon.shop, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials (e.g., username and password) and for all activities that occur under your account. Notify us immediately at llcfreedomhorizon@gmail.com if you suspect unauthorized use of your account.

2. Ordering and Purchases

2.1 Product Availability

Our clothing, cowboy hats, mugs, and bottles are subject to availability. We strive to maintain accurate stock levels on freedomhorizon.shop, but there may be instances where an item is out of stock or discontinued. If a product you ordered is unavailable, we will notify you promptly and offer a refund or alternative product.

2.2 Pricing

All prices displayed on freedomhorizon.shop are in U.S. dollars (USD) unless otherwise specified. Prices exclude shipping costs, taxes, and any applicable customs duties, which will be calculated at checkout. We reserve the right to adjust prices at any time without notice, but the price you pay is the price displayed at the time of your order.

2.3 Payment

We accept payments via credit/debit cards (Visa, MasterCard, American Express, Discover), Apple Pay, and Google Pay, processed securely through Stripe. By submitting payment, you confirm that you are authorized to use the chosen payment method and that all information provided is accurate. Payments must be completed in full before we process your order.

2.4 Order Confirmation

Once your order is placed, you will receive an email confirmation with your order details. This confirmation does not guarantee product availability or final acceptance of your order. We reserve the right to cancel or refuse any order due to pricing errors, stock issues, or suspected fraudulent activity. If your order is canceled, you will be notified, and any payment will be refunded promptly via Stripe.

2.5 Order Modifications

Once an order is placed, modifications (e.g., changing items, sizes, or shipping address) may not be possible. Contact us immediately at llcfreedomhorizon@gmail.com or +8484916037868 if you need to modify your order, and we’ll do our best to accommodate your request before processing begins.

3. Product Use and Care

3.1 Intended Use

Our products are designed for personal use. Clothing and cowboy hats should be used in accordance with their intended purpose (e.g., casual or outdoor wear). Mugs and bottles are intended for holding beverages and should be used and cleaned according to the care instructions provided with each product.

3.2 Care Instructions

To ensure the longevity of our products, follow the care instructions included with your purchase or available on freedomhorizon.shop. For example:

  • Clothing: Machine wash on a gentle cycle unless otherwise specified.

  • Cowboy Hats: Spot clean with a damp cloth and avoid prolonged exposure to water.

  • Mugs and Bottles: Hand wash or use dishwasher-safe settings as indicated. Failure to follow care instructions may void any warranties or eligibility for returns.

3.3 Product Warranties

We stand behind the quality of our products. If you receive a defective or damaged item, please refer to our Refund and Return Policy for details on replacements or refunds. Warranties do not cover damage caused by misuse, improper care, or normal wear and tear.

4. Shipping and Delivery

4.1 Domestic and International Shipping

We ship to customers across the United States and worldwide. Shipping costs and delivery times vary based on your location and selected shipping method, as outlined at checkout. For full details, refer to our Shipping Policy on freedomhorizon.shop.

4.2 Customs and Duties

International customers are responsible for any customs duties, taxes, or fees imposed by their country. These are not included in the product price or shipping cost and must be paid by the recipient upon delivery.

4.3 Risk of Loss

The risk of loss or damage to products passes to you upon delivery to the shipping carrier. We recommend using trackable shipping methods for returns and insuring high-value items.

5. Returns and Refunds

Our Refund and Return Policy, available on freedomhorizon.shop, governs all returns and refunds. In summary:

  • Most products can be returned within 30 days of delivery if unused and in original condition.

  • Refunds are processed via Stripe to the original payment method within 3-5 business days of receiving your return.

  • Non-returnable items include personalized products and clearance items unless defective. Please contact us at llcfreedomhorizon@gmail.com or +8484916037868 for return authorization and instructions.

6. Intellectual Property

6.1 Website Content Price

All content on freedomhorizon.shop, including text, images, logos, and product designs, is the property of Freedom Horizon LLC or its licensors and is protected by U.S. and international copyright laws. You may not reproduce, distribute, or use our content without express written permission.

6.2 Trademarks

The Freedom Horizon LLC name, logo, and product designs are trademarks of Freedom Horizon LLC. Unauthorized use of our trademarks is prohibited.

6.3 User Content

If you submit content to us (e.g., product reviews, photos, or feedback), you grant Freedom Horizon LLC a non-exclusive, royalty-free license to use, display, and distribute that content for promotional purposes. You represent that you own or have the right to submit such content.

7. Limitation of Liability

To the fullest extent permitted by law, Freedom Horizon LLC shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our website, products, or services. Our liability is limited to the purchase price of the product in question. We are not responsible for damages caused by misuse, improper care, or failure to follow product instructions.

8. Dispute Resolution

8.1 Governing Law

These Terms and Conditions are governed by the laws of the State of Wyoming, United States, without regard to conflict of law principles. Any disputes arising from these terms or your use of our services will be resolved in the state or federal courts of Wyoming.

8.2 Informal Resolution

We aim to resolve disputes amicably. If you have an issue, please contact us at llcfreedomhorizon@gmail.com or +8484916037868 before pursuing legal action. We’ll work with you to find a fair solution.

8.3 Arbitration

Any disputes not resolved informally may be subject to binding arbitration in Sheridan, Wyoming, in accordance with the rules of the American Arbitration Association. You waive the right to participate in class action lawsuits against Freedom Horizon LLC.

9. Privacy

Your privacy is important to us. Our collection, use, and protection of your personal information are governed by our Privacy Policy, available on freedomhorizon.shop. By using our website or services, you consent to the practices outlined in the Privacy Policy.

10. Contact Us

If you have questions about these Terms and Conditions or any aspect of our services, please contact us:

  • Email: llcfreedomhorizon@gmail.com

  • Phone: +8484916037868

  • Address: 30 N GOULD ST STE N, SHERIDAN, WY 82801, United States

  • Website: freedomhorizon.shop

Our support team is available Monday through Friday, 9:00 AM to 5:00 PM MST, to assist you.

11. Miscellaneous

11.1 Force Majeure

Freedom Horizon LLC is not liable for delays or failures to perform due to events beyond our control, such as natural disasters, strikes, or supply chain disruptions.

11.2 Entire Agreement

These Terms and Conditions, along with our other policies, constitute the entire agreement between you and Freedom Horizon LLC, superseding any prior agreements or communications.

11.3 Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable.

Our Commitment to You

At Freedom Horizon LLC, we’re more than a retailer—we’re a brand dedicated to quality, creativity, and customer satisfaction. These Terms and Conditions are designed to ensure a fair and transparent relationship with our customers, allowing you to shop with confidence. Whether you’re purchasing a premium clothing item, a stylish cowboy hat, or a durable mug, we’re here to deliver an exceptional experience.

Thank you for choosing Freedom Horizon LLC. Explore our products at freedomhorizon.shop, and join our community of customers who value individuality and excellence.